Our client, Nike, required a Mophie swapping and iPhone replacement project to ensure their in-store devices remained fully operational and up to date. The project involved inventory management, configuration of new iPhones, device testing, and decommissioning of legacy equipment for secure return.
Client Industry: Retail (Nike Factory Store)
Location: Alsace region, France
Scope: Device Inventory, iPhone Configuration, Network Registration, Legacy Device Offboarding
High-Volume Device Management – Multiple devices had to be inventoried, configured, and registered within a short timeframe.
Strict Store Network Requirements – Ensuring all devices were properly registered to Nike’s secure network infrastructure.
Secure Legacy Device Handling – Old iPhones and Mophies required accurate shutdown, logging, and packaging for return.
Inventory Management:
Logged and verified all newly received iPhones prior to configuration.
Configuration & Settings:
Applied Nike’s standard device configuration profiles, ensuring alignment with operational policies.
Network Registration:
Registered each iPhone on the Nike network, validating connectivity and access to required applications.
Device Testing:
Conducted end-to-end functionality testing, including application responsiveness and battery status checks, to confirm readiness.
Mophie Swapping:
Requested old Mophies from the store team, performed an inventory audit of legacy iPhones, and shut down all devices to ensure secure decommissioning.
Logistics & Handover:
Carefully packed all decommissioned iPhones for secure shipping back to the client.
Successfully onboarded and configured all new iPhones with full Nike network registration.
Validated performance and battery health across all devices to ensure operational continuity.
Completed a full audit and secure shutdown of legacy iPhones.
Packaged and shipped old devices to Nike’s designated return center.
The project ensured seamless device transition for Nike’s retail operations, with zero downtime and full compliance with their device management and network security standards.
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